Know Your Rights

Consumer Rights as stated in UAE Law No. (24) of 2006 on Consumer Protection
  • The Right to Safety:

To be protected from products, production processes and services that may cause harm to health and safety

  • The Right to Know:

To know the accurate information concerning the goods and services (ex: original products, for food to mention expiry date & ingredients, others).

  • The Right to Choose:

Right to have multiple options of good quality items and services on competitive prices.

  • The Right to Representation:

The right to express opinions on improving goods, services, prices and availability

  • The Right to Be Informed:

The right to gather knowledge, skills and awareness relating to consumer rights and responsibilities through continuous awareness programmes


Complaints & Suggestions

Call "Ahlan Dubai"

600 54 5555

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