Shopping Advice

After you have bought goods and services
  • If the goods are damaged or not to your specification then do not accept them; call/visit the retailer as soon as possible
  • Please try and explain the issue to the retailer and where possible explain the defect in detail and ensure that you take all documentation (original receipt and guarantees) with you
  • Allow the retailer the opportunity to resolve the issue
  • If you are not satisfied with the retailer's response please contact the Commercial Compliance & Consumer Protection sector at DED Click Here

 

Complaints & Suggestions

Call "Ahlan Dubai"

600 54 5555

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