Know Your Rights

Consumer Rights as stated in UAE Law No. (24) 2006 on Consumer Protection

The Right to Safety:

To be protected from products, production processes and services that may cause harm to health and safety
 

The Right to Know:

To know the accurate information concerning the goods and services (ex: original products, for food to mention expiry date & ingredients, others).
 

The Right to Choose:

Right to have multiple options of items and services in competitive prices and quality.
 

The Right to Representation:

The right to express opinions to develop the goods, services, prices and availability
 

The Right to Be Informed:

Acquisition of knowledge and skill and awareness of consumer rights and responsibilities through continuous awareness programs

 

Complaints & Suggestions

Call "Ahlan Dubai"

600 54 5555

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