Your customers can return goods for a refund (or for a repair, replacement or a credit note) if the item:
  • Has a fault that wouldn't normally have been detected at the time they bought it; (hidden fault)
  • Is not the same as described by the salesperson, or on a label or sign, or in an advertisement, or does not match the sample they were shown;
  • Is not suitable for the customer's intended use as described by the salesperson before they bought it.

Complaints & Suggestions

Call "Ahlan Dubai"

600 54 5555

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